Return Policy
Every FaxyFox shirt is made especially for you after your order is placed. We don’t pull shirts from a warehouse shelf — your item is printed on demand specifically for your order.
Because of the custom printing, materials, and labor involved, all merchandise sales are final and we do not accept returns or exchanges for change of mind, sizing issues, or color/style preferences.
1. Please Check Your Order Before Purchasing
Before placing your order, we recommend double-checking your:
- Shirt size
- Shirt color
- Design
- Quantity
- Shipping information
Our shirts are printed specifically for each order, so we’re unable to restock them like a traditional retail store.
If you’re unsure about sizing, please check the size chart on the product page before ordering.
2. What If Something Is Wrong With My Order?
While we don’t accept standard returns, we definitely want you to receive what you ordered.
If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us with your order number and a photo showing the issue. We’ll review it and work with you to make things right.
3. Can I Cancel or Change My Order?
Because orders may move into production shortly after they’re placed, we can’t guarantee that an order can be changed or canceled once submitted.
If you notice a mistake, contact us as soon as possible. If production hasn’t started yet, we’ll do our best to help.
4. Why No Returns?
Printing each shirt individually helps us offer more FaxyFox designs, colors, and styles without mass-producing a warehouse full of shirts that may never find a home.
It keeps things a little leaner, a little less wasteful, and lets Faxy spend more time faxing and less time sitting on a mountain of T-shirts.
Thanks for understanding — and for supporting FaxyFox!